We're pretty straightforward about how we handle your info - because trust matters when you're sharing your architectural dreams with us.
Nobody actually enjoys reading these things, but we've tried to make ours as human as possible. Bottom line? We respect your privacy and won't do anything sketchy with your information. This policy's been effective since we opened our doors, and we update it whenever there's something worth mentioning.
At Onyx Renovation & Quintet Architecture, we're bound by Canadian privacy laws (yeah, PIPEDA and all that), but more importantly, we're bound by basic decency and professional ethics. Your project details, contact info, and everything else stays confidential.
We're not in the business of hoarding data - we only grab what helps us design amazing spaces for you:
If you fill out our contact form or shoot us an email, that's how we get most of this. Sometimes we'll collect project-specific details during consultations, but we'll always tell you what we need and why.
Pretty straightforward, really. We use your information to:
We won't suddenly start spamming you with stuff you didn't ask for. That's annoying, and we're not about that.
We're not selling your data or anything shady like that. Here's when information might be shared:
That's pretty much it. We don't have a bunch of "third-party partners" or marketing affiliates or whatever. Your project details stay with the people working on your project.
Yeah, we use cookies - the digital kind, not the delicious kind (though we've been known to have those at the office too).
Our website uses basic cookies to remember your preferences and see which pages people find useful. We're talking standard stuff like:
You can disable cookies in your browser settings if you want, though some parts of the site might not work as smoothly. We're not tracking your every move across the internet - we've got buildings to design.
Under Canadian privacy law, you've got some solid rights regarding your personal information:
Want to know what info we have on you? Just ask. We'll show you.
Spot something wrong? We'll fix it right away.
Want us to delete your info? We can do that (unless we legally need to keep it).
Need your data in a usable format? We'll export it for you.
To exercise any of these rights, just reach out to us using the contact info below. We'll respond within a reasonable timeframe - usually within a week or so.
We take security seriously - probably more seriously than we take our coffee orders (and that's saying something).
Our measures include:
No system's 100% bulletproof, but we're doing everything reasonably possible to protect your information. If there's ever a security incident affecting your data, we'll let you know promptly and tell you what we're doing about it.
If you've got questions about this policy, want to exercise your privacy rights, or just want to talk about how we handle your information, we're here.
1245 Queen Street West, Suite 302
Toronto, ON M6K 1L5
(416) 555-0892
Voicemail's always on if we're in meetingsstudio@onyxrenvalquinth.info
Best for detailed questions or document requestsWe might update this policy occasionally - usually when there's a change in how we operate or if privacy laws change. When we do, we'll update the date at the top and let active clients know if it's something significant. We won't make any major changes to how we handle your information without giving you a heads up first.
Last updated: November 2024
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.
1245 Queen Street West, Suite 302, Toronto, ON M6K 1L5
Third floor, south-facing windows - you can't miss us